Privacy & Cookies Policy

Updated 28th May 2012

This privacy policy sets out how Pelican Feminine Healthcare Ltd uses and protects any information that you provide when you use this website, as well as your rights over personal information we hold about you.

Pelican Feminine Healthcare Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, Pelican Feminine Healthcare commits to ensure that the information provided will only be used in accordance with this privacy statement.

Pelican Feminine Healthcare Ltd may change this policy from time to time. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 28th May 2012.

What we collect

We collect information from you via the website when you:

  • Visit the website, and access other sites available via our website
  • Register with Pelican Feminine Healthcare Ltd
  • Register for the Pelican Feminine Healthcare e-newsletter
  • Utilise the buy on-line facility to purchase products or services
  • Respond to promotions, competitions and customer surveys

What we do with the information we gather

Pelican Feminine Healthcare Ltd is committed to understanding your needs and providing you with excellent customer service. We use your information to:

  • Open and administer your account
  • Process your orders
  • Inform you of important changes to the Company, our products and service
  • Manage promotions, competitions and customer surveys
  • Personalise our services to you
  • Improve our products and services


Pelican Feminine Healthcare Ltd employees and data processors who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of all personal data collected via the website.

Pelican Feminine Healthcare Ltd will not sell, distribute or release your personal information to third parties unless we have your permission or are required by law to do so.

How we use cookies

Cookies are small text files which are downloaded to your computer when you visit a website. Cookies are useful as they allow the website to recognise your device on each subsequent visit to the website and allow web applications to respond to you as an individual.

Cookies are designed to generally improve your user experience and have many different functions such as allowing you to navigate efficiently around the website and remembering your preferences.

Some cookies are essential as they enable services which you have specifically requested. Without these services you would for example not be able to utilise the shopping basket feature of the buy on-line service.

Persistent cookies remain on your device for the period of time specified in the cookie and are activated each time the website is accessed.

Session cookies are created temporarily and allow website operators to link the actions of a user during a browser session. Session cookies are deleted once you close your browser.

Performance cookies collect information for statistical analysis purposes and are used only to improve website functionality.

Functionality cookies allow the website to remember choices you have made and provide a more personal user experience.

Pelican Feminine Healthcare Ltd does not use tracker cookies on our website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, because cookies allow you to take advantage of some of the website’s essential features, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website and Pelican Feminine Healthcare Ltd cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Accessing/Restricting your personal information

You can request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write

If you have previously agreed to us using your personal information via the website, you may change your mind at any time by writing to

Changes to our policy

This policy replaces all previous versions and is correct as of 28th May 2012. Pelican Feminine Healthcare Ltd reserves the right to amend the policy at any time.

Contacting us

If you have any queries regarding this privacy policy please write to